Welcome to The Skin Specialist FAQ page! Here you’ll find answers to the most common questions about our treatments, The Training Academy, and Skin&Kin, our exclusive membership platform, including, features, subscriptions, and how to make the most of your access to expert resources and tools.
Yes! We specialise in addressing a variety of skin concerns, including acne, pigmentation, ageing, and sensitivity. Our treatments are customised to suit your unique skin type and condition.
We carefully select high-quality, professional-grade skincare products that are effective, gentle, and align with our commitment to skin health and sustainability.
Yes, we do! Gift vouchers are available for purchase and make the perfect gift for someone special.
Please refer to our Terms & Conditions page for more information on cancellation.
Absolutely. We provide professional training courses designed to enhance skills and build confidence in the skincare industry. Please visit our Training Academy page for more information on upcoming courses.
You can reach us via email at info@the-skin-specialist.com. We’re happy to answer any questions you have!
We recommend starting with a consultation. During this session, we’ll assess your skin, discuss your concerns, and recommend the best treatment plan tailored to your needs and goals.
The frequency of treatments depends on your skin goals and the type of treatment. Some treatments may be done every 4-6 weeks, while others might require a longer interval. During your consultation, we’ll create a schedule that works best for you.
Preparation will vary depending on the treatment. For most treatments, we recommend arriving with clean skin free of makeup or heavy skincare products. If specific preparation is needed, we’ll provide detailed instructions when you book.
Yes, we offer treatments designed for sensitive skin and will carefully tailor your experience to ensure your comfort and safety.
Aftercare varies depending on the treatment. Generally, we recommend avoiding sun exposure, wearing SPF, and following a gentle skincare routine. We’ll provide detailed aftercare instructions to ensure optimal results and healing.
Your Skin & Kin membership gives you access to everything you need to grow both professionally and personally as a skincare practitioner, including: - Business coaching - Social media and marketing support/coaching - Mindset coaching and personal development - A safe, inspiring space to connect with like-minded practitioners - Ongoing mentorship and real-world advice from industry experts - Wellbeing-focused guidance to help you thrive both personally and professionally
Skin&Kin kin is an online community/platform where skincare practitioners are able to grow in all areas of their business aswell as personally, through live webinars, monthly coachings, insider tips and so much more. All whilst also connecting with like minded practitioners.
The subscription fee for Skin&Kin is £48 per month (3 month minimum term) or £500 for an annual subscription.
Joining Skin&Kin is simple. Select your preferred subscription plan, and complete the registration process. You’ll gain access to all features as soon as your payment is confirmed.
Yes, you can cancel your subscription at any time through your account settings. Your access will remain active until the end of your current billing cycle.
Certain resources, such as templates and guides, may be available for download, while others, like videos and webinars, are accessible exclusively on the platform.
We provide a range of personalised skincare treatments, including facials, advanced skin therapies, and consultations. We also offer training services for professionals looking to enhance their skincare expertise.
You can book your appointment online through our website, by email, or by giving us a call. Our booking system allows you to choose a time that suits your schedule.
During your first visit, we’ll begin with a thorough consultation to assess your skin concerns and goals. From there, we’ll recommend a customised treatment plan tailored to your individual needs.